My order arrived damaged/broken/defective.

Created by Victor Hung, Modified on Tue, 15 Mar, 2022 at 3:27 AM by Victor Hung

We're sorry you received a parcel with damaged/broken/defective items! We pride ourselves on using good-quality packing materials to keep things protected, but we can’t always control what happens in transit. 

Let us know by contacting our support team via Contact Us with photos of your order and the received package's cover including the detailed shipping label, we’ll do our best to get this sorted for you.

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